DISRUPTOR'S BLOG

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We have a problem. Are we loyal?

By Francesco Pagano / October 19, 2020 /

Let’s start all conversations about loyalty by defining the basics and understanding what kind of loyalty we are talking about. Nope, we are not talking about true love, or Brand evangelism, which is absolutely rare. Assume you are not apple, with fans waiting long hours in front of your store to get their new phone,…

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The future of loyalty is on the blockchain

By Francesco Pagano / October 19, 2020 /

We can solve the problem of loyalty: with decentralization. What does this mean exactly? The simple answer is empowering your fans. How can you do that, and have safety and freedom? We will create a decentralized ecosystem of loyalty programs. Blockchain will become the new standard for loyalty. Let’s pause on the difference between centralized…

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How does the qiibee solution work for real?

By Francesco Pagano / October 19, 2020 /

How does loyalty on the blockchain work, for real? Here is one use case. qiibee is helping out frequent flyer programs to capture the long tail of potential partners. What does it mean? All frequent flyer programs make money by selling and buying miles from their partners, such as the airline or credit card provider.…

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Act Fast, Fail Fast, Learn Fast? Science says we learn faster when we are free to choose.

By Shawn Nason / October 12, 2020 /

A recent study in Scientific American showed that people learn faster when they are free to choose which action they make, even if the choice initially leads to a negative outcome. The concept, “choice-confirmation bias,” produces “stabler learning over a wide range of simulated conditions than unbiased (no choice) did.” Researchers also believe that choice-confirmation…

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6 Ways to Create a Culture of Innovation in a Virtual World

By Soren Kaplan / October 12, 2020 /

Culture is a key success factor for every team and organization. Shape it to get more innovation, even from your remote workforce. Companies like Facebook, Twitter, Box, Slack, and Salesforce all say that employees can keep working remotely well into next year or even forever. We’re seeing a sea change toward remote work and how…

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Like Child’s Play: 6 Ways to Create an Adaptable Mindset

By Shawn Nason / October 6, 2020 /

A study released recently sought to explore why children seem to have more immunity to COVID-19 than adults and are more likely to resist infections or have asymptomatic/mild infections. The researchers found that (most) children are able to fight off COVID-19 because their immune systems are still operating under the assumption that pathogens entering the…

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Eat Sleep Innovate Book Cover

Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization [Interview]

By Braden Kelley / September 30, 2020 /

I had the opportunity recently to interview fellow author Jeff Gothelf to talk with him about his new book Sense and Respond, which is his second book with his co-author Josh Seiden and a major publisher. Congratulations Jeff! 1. Why is it so important that companies embed the two-way conversation with customers at the center of what they do?

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Unexpected Foes – Weak Links in Innovation Roadmaps

By Dimis Michaelides / September 23, 2020 /

Imagine you are implementing a transformation program in your organization. You have it all spelt out with the fashionable jargon of our times. A new vision for a new business model which came from heaps of Out-of-the-Box design thinking. With entirely customer-centric systems using state-of-the-art digital technology (and of course chatbots, actionable analytics, big data,…

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Innovation in China with Fabernovel

By Nicolas Bry / September 23, 2020 /

Katherine Wang is Project Director at Fabernovel in Shangai, China. I thought her presentation at the Fabernovel MultipLX #42 ‘Uncovering the Weibo ecosystem’ was truly eye-catching! So I asked her if she wouldn’t mind answer a few questions about Innovation in China. 1) Hi Katherine, can you tell us about your profile,  professional path, and…

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Leading and managing transitional change

By Janet Sernack / September 23, 2020 /

In our last blog “Leading and managing human transitions through disruption and adversity,” we described the importance of leaders and managers becoming more generous, tolerant, caring, empathic not only with themselves, and also with others they interact with. Describing how many leaders and managers have been emotionally hijacked by the often-dire consequences of their own particular series…

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