Top 10 Gary Hamel Insights (Spigit Innovation Summit)
August 18, 2009 / /
by Braden Kelley
Here are the top ten insights that I captured from Gary Hamel’s speech:
- We need to openly challenge our corporate management policies and processes, and experiment like we do in other scientific disciplines
- The more consolidated the control of change is, the less resilient an organization will be
- To come up with any really good idea, you have to challenge your deep orthodoxies – we need to do the same thing with our management principles
- Two hard problems – (1) How do you do things at scale without being inflexible? (2) How do you have strong coordination without centralization?
- “If call wait time is 30 minutes, how come I can’t pay $2 and jump to the front of the queue?”
- The future is not necessarily unpredictable, but it is often uncomfortable – As a result, management often fails to react
- As knowledge becomes distributed across organizations and countries, it becomes harder to create sustainable differentiation
- Not only is the pace of change going exponential, but business is getting a lot tougher because barriers to entry are falling, and things are changing so fast that by the time regulators understand something new, it’s out of control
- The time from leader to laggard in an industry is now sometimes measured in months
- “We can create organizations that can manage incredible complexity, but with great inflexibility” – even though we complain about how organizations are managed, startups do it the same way only smaller
What do you think?