Remarkable Relationships – Four Seasons
Julie Anixter speaks of the essence of every great customer experience is a human experience, a relationship. Not with a brand or a company, but with the people that make it up. Sometimes that relationship is direct and face to face, sometimes it’s indirect, sometimes virtual. Have relationships lost some of their currency and their value in the fast paced, over stimulated, multi-tasking, stressed out business world? I think so! This project begins to document, to map, some of the remarkable relationships I’ve experienced, with the hopes they may inspire.
In this episode you’ll see Julie Anixter speaking about the impact of the Four Seasons culture on its brand.
Come join Julie Anixter and the rest of the Innovation Excellence co-founders at the Back End of Innovation in San Diego – October 17-19, 2011.
NEVER MISS ANOTHER NEWSLETTER!
LATEST BLOGS
Carbon neutrality: what is it, how to achieve it and why you should care
When sustainability is on the agenda, you’re likely to hear many terms mentioned that you may or may not be…
Read MoreIs remote working more eco-friendly than commuting?
Photo by NordWood Themes on Unsplash Working remotely became a part of everyday life for many people all over the…
Read More