DISRUPTORS' ARTICLES

A rapid pace of innovation is a source of competitive advantage

Pace of Innovation – The Ultimate Competitive Advantage

By Jesse Nieminen | November 2, 2020 |

When we think of a business having a competitive advantage, we still tend to think of traditional economic moats such as a low-cost structure, economies of scale, or perhaps a more intangible moat like a strong brand. While all of these are still extremely desirable assets, they no longer guarantee a sustainable competitive advantage for most companies.…

Mainstream Payment Systems Adopt Cryptocurrencies: Will We See a New Retail Economy?

By Julia Beyers | October 29, 2020 |

For over a decade, Bitcoin has been seen as a nuisance at best and a hindrance at worst. Financial incumbents, including national banks, investment funds, and industry experts, have never considered cryptocurrency a viable replacement for fiat money. However, as more people are looking for ways to buy Bitcoin, pay the bills in cryptocurrency, or…

Responding to future challenges by cultivating mental toughness

By Janet Sernack | October 23, 2020 |

In our blog “Leading and Managing Transitional Change” we described how leaders could help their people to transition through the fears and challenges they are experiencing as a result of the disruptive COVID-19 pandemic, by cultivating their mental toughness. This involves being willing to help them expose, confront, and overcome any previously unconscious biases and resistant demons. As…

We have a problem. Are we loyal?

By Francesco Pagano | October 19, 2020 |

Let’s start all conversations about loyalty by defining the basics and understanding what kind of loyalty we are talking about. Nope, we are not talking about true love, or Brand evangelism, which is absolutely rare. Assume you are not apple, with fans waiting long hours in front of your store to get their new phone,…

The future of loyalty is on the blockchain

By Francesco Pagano | October 19, 2020 |

We can solve the problem of loyalty: with decentralization. What does this mean exactly? The simple answer is empowering your fans. How can you do that, and have safety and freedom? We will create a decentralized ecosystem of loyalty programs. Blockchain will become the new standard for loyalty. Let’s pause on the difference between centralized…

How does the qiibee solution work for real?

By Francesco Pagano | October 19, 2020 |

How does loyalty on the blockchain work, for real? Here is one use case. qiibee is helping out frequent flyer programs to capture the long tail of potential partners. What does it mean? All frequent flyer programs make money by selling and buying miles from their partners, such as the airline or credit card provider.…

Act Fast, Fail Fast, Learn Fast? Science says we learn faster when we are free to choose.

By Shawn Nason | October 12, 2020 |

A recent study in Scientific American showed that people learn faster when they are free to choose which action they make, even if the choice initially leads to a negative outcome. The concept, “choice-confirmation bias,” produces “stabler learning over a wide range of simulated conditions than unbiased (no choice) did.” Researchers also believe that choice-confirmation…

6 Ways to Create a Culture of Innovation in a Virtual World

By Soren Kaplan | October 12, 2020 |

Culture is a key success factor for every team and organization. Shape it to get more innovation, even from your remote workforce. Companies like Facebook, Twitter, Box, Slack, and Salesforce all say that employees can keep working remotely well into next year or even forever. We’re seeing a sea change toward remote work and how…

Eat Sleep Innovate Book Cover

Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization [Interview]

By Braden Kelley | September 30, 2020 |

I had the opportunity recently to interview fellow author Jeff Gothelf to talk with him about his new book Sense and Respond, which is his second book with his co-author Josh Seiden and a major publisher. Congratulations Jeff! 1. Why is it so important that companies embed the two-way conversation with customers at the center of what they do?

Unexpected Foes – Weak Links in Innovation Roadmaps

By Dimis Michaelides | September 23, 2020 |

Imagine you are implementing a transformation program in your organization. You have it all spelt out with the fashionable jargon of our times. A new vision for a new business model which came from heaps of Out-of-the-Box design thinking. With entirely customer-centric systems using state-of-the-art digital technology (and of course chatbots, actionable analytics, big data,…

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