Innovation Spaces – which can refer to any space intentionally designed to foster and facilitate good innovation work – come in all sorts, shapes, and sizes. Perhaps the most commonly understood of these is the ubiquitous Innovation Lab. However aside from formal “labs” per se, Innovation Spaces can also be incorporated in many ways into…

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Majestic Sunrise Above the Clouds.

Have you ever been on a flight where as you’re taking off all you can see out the window is hazy, overcast weather – only to at some time later have your flight break through and emerge above the clouds, where all of sudden the sun is shining bright and clear? If so, then you’ll know how…

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Prologue Design Thinking is an incredibly powerful way to approach the design of just about anything that involves an interaction with people (or other intelligent creatures).  Its underlying philosophy of Human Centered Design requires that we develop a comprehensive empathic understanding of the customer and their situation in a particular context.  This can only happen…

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Ever notice that some organizations seem to be far more consistent at delivering new innovation than most?  I have.  Ever wonder why this is… what they do differently?  I certainly have. Indeed, like so many others before me, I’ve spent my entire adult life working in and around organizations that were trying constantly to deliver…

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If you’re like me and a lot of other entrepreneurs and intrapreneurs around the world, then you’ve likely romanticized – at least at some point in time – about what it must have been like in great companies like Apple, HP, Google, and Cisco when they were just getting their start – in their founders’…

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As Jack Welch so skillfully demonstrated while he led GE, Market Leadership is the one real strategy that has long-term staying power. H mandated that GE would be No. 1 or No. 2 in every market it was in, or it would get out. It was a “Market Leader or nothing” strategy, and it served GE well.

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  In the course of my training with business leaders, we inevitably come to the existential business question… “What is the purpose of a business?” This is a great question, and one with a very simple answer. The purpose of a business is to create value. That’s it.  To create value.  Plain and simple.  That…

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Each year businesses spend an aggregate of $40B on market research.  This is largely in an effort to mine new insights about customers’ unmet needs, or to test out new ideas to see if a large enough segment of their customers (or of the general population) will react positively to them. Businesses have begun to realize…

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