[I wrote this pre-COVID-19 but it seems more pertinent than ever…] I had coffee with a wonderful young artist-entrepreneur at Melbourne’s NGV [before things shut down] who told me that his creativity is best “without constraints.” I looked at his art and stage design work and his three budding startups and had to agree that…

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Testing the traction We all try to avoid the bias of the ‘Law of the Instrument’— whereby we walk around with our hammer and see everything as a nail — but when you keep seeing a method really help people think differently, it’s hard not to want to share the hammer around… I gave a…

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I was challenged and excited by a presentation by Michael Sui @soundslikesue at Pause Fest, here in Melbourne, on Inclusive Design and it struck me that we need to overlay — or better, underpin — all our creative thinking and work on new product & service design, process enhancement, website design, signs, visuals…by the question: ‘Who am I excluding?” — and…

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There are so many clichés around innovation but the one that causes me the most grief is this idea of “thinking outside the box”. ‘Ever asked someone to show you how you actually go about thinking outside the box? I have…More times than not, they’re not really sure what to do with it.

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